About Our Platform
We Connect You With
Europe’s Best
Treatment Centres
European Addiction Centers is an independent referral platform. We don’t provide clinical treatment — we provide something equally vital: trusted, direct access to Europe’s most qualified addiction and mental health treatment centres, at no cost to you.
Important: What We Are and What We Are Not
We want to be completely transparent with every person who contacts us.
We are not a medical or clinical team — we do not diagnose, treat, or prescribe.
We are an independent platform with vetted relationships with accredited centres across Europe.
Our service is free for individuals and families — clinics pay a referral fee, never patients.
All information shared with us is treated with complete confidentiality.
If you are in a medical emergency, please contact your local emergency services immediately. Our service is not a substitute for emergency clinical care.
Our Purpose
Finding the Right Treatment
Shouldn’t Be a Struggle
When someone recognises they — or someone they love — needs help with addiction or mental health, the system can feel overwhelming. Dozens of clinics. Unclear accreditation. Confusing costs. Long waiting times. European Addiction Centers exists to cut through all of that.
“The hardest step is knowing where to turn. We exist to make that step as clear, safe, and human as possible.”
The Process
How We Help You
Find the Right Centre
From first contact to confirmed placement, we guide you through every step — at no cost, with no obligation, and complete confidentiality.
You Contact Us
Reach us by phone, email, or our callback form — available 24 hours a day. No obligation, no pressure. You can share as little or as much as you’re comfortable with.
We Listen & Understand
Our referral team asks the right questions to understand the situation: the condition, the urgency, the location, language preferences, budget, and personal priorities.
We Identify the Best Match
From our network of 50+ vetted, accredited centres, we identify the most suitable options and present them clearly — with full transparency about what each offers.
You’re Connected Directly
We make the introduction and, if desired, assist with logistics. From this point, you are in direct contact with the clinical team who will be responsible for your care.
Complete Transparency
Our Role — Stated Clearly
We believe transparency is the foundation of trust. Here is an honest account of what European Addiction Centers is — and what it is not.
What We Are ✓
An independent referral and guidance platform, entirely free for individuals and families
A trusted intermediary with direct, established relationships with accredited treatment centres across Europe
A team that listens, without judgement, and helps people navigate an often overwhelming process
A service that vets every centre in our network against rigorous criteria before recommending them
Available 24 hours a day, with no obligation and complete confidentiality at every stage
A bridge between someone in need and the qualified clinical professionals who can truly help
Our referral service is funded through agreements with partner centres — never through fees charged to patients or families.
What We Are Not ✗
We are not a medical provider, clinic, or hospital — we do not employ doctors, therapists, or clinical staff
We do not diagnose conditions, prescribe treatment plans, or offer any form of clinical assessment
We do not conduct therapy sessions or deliver any form of psychological or psychiatric support
We are not regulated as a healthcare provider — we operate as an independent information and referral service
We are not an emergency or crisis service — anyone in immediate danger should contact emergency services directly
We do not guarantee treatment outcomes, which are the sole clinical responsibility of the treating centre
The information available on this platform is provided for general guidance only and does not constitute medical advice. Please consult a qualified healthcare professional for clinical decisions.
Our Standards
How We Select
Our Partner Centres
We do not recommend any centre we have not personally verified. Every clinic in our network has been evaluated against a strict set of criteria — because your trust, and the wellbeing of those you refer to us, depends on it.
National Accreditation
Every partner centre holds current accreditation from its national health authority or equivalent regulatory body. We verify this independently and re-confirm periodically.
Qualified Clinical Team
We confirm that each centre employs licensed addiction psychiatrists, psychologists, and specialist therapists — not just support staff. Clinical leadership matters.
Evidence-Based Protocols
Treatment programmes must be grounded in recognised, peer-reviewed clinical approaches. We do not refer to centres offering unproven or non-evidence-based methods.
Transparent Pricing
Partner centres are required to provide clear, upfront pricing. We do not work with centres whose cost structures are deliberately opaque or predatory.
Patient Safety Standards
Adequate medical supervision, documented safety protocols, and a clear pathway for escalation to emergency services — all are non-negotiable requirements.
Aftercare Provision
Sustainable recovery requires ongoing support. We prioritise centres with structured aftercare programmes, because outcomes at six or twelve months matter as much as outcomes at discharge.
“We are not clinicians — but we know the clinicians who can change lives. And we know how to get you to them.”
Areas We Cover
Conditions Our Network
of Centres Treats
Our partner centres collectively cover a broad spectrum of addiction and mental health conditions. Whatever the situation, we are likely to have a suitable centre in our network.
Cocaine Addiction
Medically supervised detox and evidence-based psychological treatment for cocaine dependence.
Alcohol Addiction
Structured residential programmes including medically managed withdrawal and long-term relapse prevention.
Heroin & Opioids
Specialist opioid detoxification and substitution therapy within accredited clinical settings.
Cannabis Addiction
Therapeutic programmes addressing cannabis use disorder, dependency patterns, and co-occurring anxiety.
Prescription Drug Addiction
Specialised treatment for benzodiazepine, opioid painkiller, and other prescription drug dependencies.
Dual Diagnosis
Integrated treatment for co-occurring addiction and mental health conditions — anxiety, depression, PTSD, and more.
Eating Disorders
Clinical programmes for anorexia, bulimia, and binge eating disorder within specialist residential settings.
Burnout & Mental Health
Intensive residential support for burnout, anxiety disorders, depression, and stress-related conditions.
Behavioural Addictions
Treatment for gambling, gaming, and other process addictions within qualified therapeutic environments.
Common Questions
Frequently Asked Questions About Our Platform
We want you to understand exactly how we operate and what to expect. Below are the questions we hear most often. If yours isn’t here, please contact us — we are available around the clock.
Our team is available 24 hours a day. All enquiries are completely confidential and carry no obligation.
Is European Addiction Centers a treatment clinic? +
Is this service free for patients and families? +
How do you select the centres you recommend? +
Is my enquiry confidential? +
Can you help us find a centre in a specific country or language? +
What if I’m not sure whether someone needs treatment? +
Can you help in an urgent or crisis situation? +
Do you provide any information about addiction or treatment options? +
Ready to Find the
Right Centre?
One confidential conversation with our team is all it takes to start.
No obligation. No judgement. Just guidance — available right now.
Available 24/7 · +34 000 000 000 · Independent. Confidential. Free.
